Ronald McDonald House Charities

Ronald McDonald House Charities® South Central Ontario Our Family Rooms

Ronald McDonald Family Room®

The Ronald McDonald Family Rooms are located on the third Floor of McMaster Children's Hospital (behind the red elevators in 3G and behind the yellow elevators in 3X).

The Family Rooms are an extension of the services that are available at the House, providing a comfortable environment when leaving the hospital is not an option. Whether you are looking for a cup of coffee or wanting to take part in an activity, the Family Rooms provide a welcome respite. Laundry and kitchenette facilities are also available for family use.

To reach someone at the Family Room, please call 905-521-2100 Ext. 76131 (red section) or Ext. 76134 (yellow section).

Family Room Hours:     Please note our Red Section Family Room is open daily from 8:30 a.m. - 7:00 p.m. The Yellow Section Family Room is open Monday - Friday  8:30 a.m. - 7:00 p.m.

Family Room - Yellow Section

Family Room - Red Section

Family Room Amenities:

  • Complimentary coffee, tea and snacks
  • Kitchenette with a toaster and microwave
  • Dining area
  • Sitting areas with television and fireplace
  • Laundry facilities
  • Computer access with internet (Family Room in yellow section only)
  • The Ronald McDonald Family Rooms also offers various programming including movie nights, crafts and theme parties. Check the Family Room calendar for more details. (Red section only.)



Amanda Harrison
Senior Manager, Human Resources
Tel: (905) 521-9983, Ext. 2122

Ronald McDonald House Amentiies map

Our Location

McMaster Children's Hospital
Third Floor / 3G behind red elevators

Third Floor / 3X behind yellow elevators

View large map


2019 Family Room Statistics

  • 1,887New families served at the Family Rooms at McMaster Children’s Hospital in 2019
  • 151,072Visits to the Family Rooms in 2019
  • 8,820Pots of coffee served annually in the Family Rooms.


Our House Insider Newsletter

Sign up for our e-newsletter to read inspiring stories from our families and keep up to date with Ronald McDonald House Charities® South Central Ontario news.